Final SaleIf you are not satisfied with your purchase at LA7 ONLINE we offer exchange only on merchandise purchased with exchange insurance. To make an exchange simply follow the instructions notated on your exchange insurance. All other purchases that do not have exchange insurance are final sale.

You can always contact us for any return question at la7online@gmail.com Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. All accessories are final sale products.

Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the qualified item you have, and once the return is accepted, make a separate purchase for the new item. All exchangeable items must have exchange insurance. Refunds All purchases are final sale unless the merchandise is purchased with exchange insurance.